Privacy Policy
Last updated: January 1, 2025
Overview
Sprinkler Repair Guy ("we," "us," or "our") operates this website and provides sprinkler repair, irrigation, and landscape services in Texas. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us for services.
By using our website or submitting a service request, you agree to the collection and use of information as described in this policy.
Information We Collect
Information you provide directly: When you submit a service request, call us, or contact us via our website, you may provide your name, phone number, email address, property address, and details about your irrigation system or service needs.
Information collected automatically: When you visit our website, we may automatically collect information such as your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to improve our website and services.
Cookies: Our website may use cookies and similar tracking technologies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
We use the information we collect to:
- Respond to your service requests and schedule appointments
- Communicate with you about your service history and upcoming maintenance
- Improve our website and services
- Comply with legal obligations, including backflow preventer testing records
- Send service reminders and seasonal maintenance notifications (if you have opted in)
We do not sell, trade, or rent your personal information to third parties.
How We Share Your Information
We may share your information with:
- Service providers: Third-party vendors who assist us in operating our website or conducting our business, subject to confidentiality agreements.
- Water districts: When required by Texas law, we submit backflow preventer test results to your local water district or municipal utility. This is a legal requirement for certified backflow testing.
- Legal requirements: When required by law, court order, or governmental authority.
Data Retention
We retain your personal information for as long as necessary to provide services to you and comply with our legal obligations. Service records, including backflow testing certifications, may be retained for the period required by Texas law.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal obligations
- Opt out of marketing communications at any time
To exercise these rights, contact us at 800-824-1321.
Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites (such as Google Maps for service area information). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "last updated" date. Your continued use of our website following any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
Sprinkler Repair Guy
Serving DFW and Houston Metro, Texas
Phone: 800-824-1321