QUESTIONS WE
HEAR A LOT

Nine times out of ten it's an electrical issue — and three times out of ten it's a tripped GFCI outlet you can reset yourself. Check the GFCI in the garage near your controller first. If that's not it, the next suspects are a bad rain sensor, a chewed-up wire, or a dead controller. Give us a call with what you're seeing and we'll usually narrow it down on the phone.

A weak zone almost always means one of three things: clogged nozzles, a half-open valve, or a small lateral leak somewhere on that zone's run. None of them are catastrophic, but the leak version wastes a surprising amount of water before you'd notice. Easy diagnosis.

Coverage. Either a head shifted (mower clipped it, kid kicked it), a nozzle is worn, or that area was never properly reached by the original zone design. We walk it, find the gap, and fix it. Most coverage problems get solved in 30 minutes.

A leaky valve is the most likely culprit — water trickles past 24/7 even when the zone is supposedly off. Cracked lateral pipe is the other usual suspect. Both are wasting water by the gallon. Call us and we'll find it.

Most of the time that's normal — it's the lowest head in the zone draining the residual water in the pipe. If it puddles for hours or floods the area, the head's check valve is probably worn out. $30 swap.

Battery's dead. Inside most controllers there's a 9V backup that holds memory through power outages. They die eventually. If your controller is over 10 years old, it might be time for a smart controller anyway — they hold memory in firmware.

We charge a flat $75 for a service call in DFW or Houston Metro. That covers the trip, the diagnosis, and a full quote. If you proceed with the repair, the $75 rolls into the final invoice. No surprises.

Yep. Most residential customers stick to seasonal — spring start-up, mid-summer tune-up, fall shutdown. We can also set up monthly checks for HOA or commercial properties. Just ask when you call.

Most non-emergency jobs schedule within 1-3 business days. Active leaks, flooding, or anything time-sensitive bumps to same-day or next-morning. Call us and we'll see what we can do.

Because we tell you the number before we touch anything. If during the work we find something extra, we stop and get your okay before continuing. The number on the phone is the number on the invoice. That's the whole pitch.

Most years you'll skate by without any prep. But the year a hard freeze rolls in, an unwinterized system means a cracked backflow and a few hundred bucks of repair. A 5-minute prep is cheap insurance. We offer full blow-out winterizations for around $95 if you want us to handle it.

When overnight lows are consistently above 35°F — usually late February in Houston, mid-March in DFW. A spring start-up visit is a good investment: we test every zone, replace any heads that broke over winter, and tune the schedule for the new season.

Absolutely. Whatever your district allows — odd-day-only, even-day-only, time windows — we can program your controller to comply while still giving the lawn enough water. Smart controllers handle this automatically once they're set up right.

Call us — we keep common backflow units stocked on the truck, so we can usually replace it the same day. We also handle the post-replacement TCEQ test and file it with your water district for you.

Yes. Texas Commission on Environmental Quality (TCEQ) requires annual testing of every backflow preventer on a city water supply. Skip it long enough and your district will fine you or shut off your service. We hold the licenses to test and we file the report directly.

Every irrigation tech we send out is a Texas-licensed irrigator. We carry full liability insurance and we pull city permits when the job calls for one. Verify our license number with TCEQ if you ever want to double-check.

Yes. New installs and major modifications usually need a permit and an inspection. We handle the paperwork, schedule the inspection, and walk through it with the inspector when they come out.

Pick one. Hunter, Rain Bird, Toro, Irritrol, Weathermatic, Rainmaster, K-Rain — we handle all of them. Same with controllers: Hunter Pro-C/Hydrawise, Rain Bird ESP-Me, Rachio, even old dial timers from the '90s. We've worked on every flavor of system out there.

For most yards, yes — especially if your current controller is over 8 years old or doesn't have a rain sensor. The water savings usually cover the install within a year. Just don't expect a smart controller to fix a broken system; tune the system first, then go smart.

Usually. Many older system parts are still compatible with current replacements, and we keep a stock of harder-to-find diaphragms and solenoids. If something genuinely can't be matched, we'll recommend a retrofit and walk you through the cost before doing anything.